TQ42

Quantos Course

Background
Good customer satisfaction is supported by the presence of after-sales service, with a documented nstallation and qualification as well as fast reaction to service requests and the competence of our service ngineers. With a mandatory service contract, we check Quantos twice per year to ensure the high eliability of the instrument and ensure best return of investment. After-sales service is a main factor for our success and accomplishes much more than just fixing breakdowns. ISO conformance, calibration ervice, initial verification service, and audit and consultation all contribute to the success of our service technicians as customer partners in the market. A continuous learning process ensures the maintenance of upto- date knowledge and makes our after-sales service organizations more effective and profitable.

Training Objectives
The Quantos service specialist course is dedicated to technicians who have to be experts on Quantos powder dosing systems. In this course, installation and documentation as well as demonstration knowledge of Quantos are trained. After this training the participant will be able to:
• Work with the Dosing application of Quantos.
• Install the system at customer including Initial Qualification service (EQ-Pac).
• Know how to repair Quantos and dot the preventive maintenance.
• Be familiar with the industries, in which Quantos instruments are being used.

Duration
5 days

Date
TQ42 12.10. – 16.10.2009

Location
Mettler-Toledo AG, Im Langacher,
8606 Greifensee, Switzerland

Costs
Travel costs to be paid by participant. Training itself is free of charge. MT LabTec will also cover hotel  costs during training.

Participants
Maximum 10

Prerequisites
Participants of this course should already have a good knowledge of Excellence analytical balances and with several years experience on METTLER TOLEDO analytical balances. Attendance of the Balance Basic Service Course T1xx or at least an extensive training on Excellence analytical balances.

Start & End of Training
The training will start in the Training Center at Mettler-Toledo AG in Greifensee on Monday at 08.15. The training will finish on Friday at 16.00.

Traveling
Participants arriving by airplane can schedule their flights to / from Zürich airport. Plan to arrive on Sunday afternoon/evening and depart on Friday after 19:00, or on Saturday.

Qualification
After completing all training modules the participant will receive a certificate with qualification level “EXPERT”.