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Customer Support
This is the customer area designed for our customers
After registration and login, you find listed below all product families.
You will find the following supportive information for your balance:
- Newest firmware (latest software version for your balance)
- Supplier declaration (document certifying our quality standards)
- Firmware release chart (document describing the changes)
- Link to product details, documentation and manuals.
Need to register?
The registration process takes only a few seconds. You receive by email your personal login information. Register here
Need more help?We are pleased to help you. Contact us here
- Customer News
- These are customer news.
- Dictionary of Weighing Terms
- A guide to the terminology of weighing
- Registration Instructions
- Screencasts showing how to register on the Balance Support Site
Forgot your password?
New user?
New MS & ML firmware released
