METTLER TOLEDO Balance Support Site
Extranet website for the support on METTLER TOLEDO laboratory balances
This site is designed for our registered customers. If
you own one of the following METTLER TOLEDO laboratory balances you can
request access:
- XP Analytical Balance & XP Precision Balance
- XS Analytical Balance & XS Precision Balance
- XP, AX, MX, & UMX Microbalance
- X Platform & X Ex Platform
- XP Mass Comparator
- HR, HG, HB & MJ Halogen Moisture Analyzer
Our offer is:
- Download of the newest firmware (software) versions to ensure smooth operation
- Download of Supplier Declarations and the Software Release Chart to ensure the traceability of the weighing process
- Receive per email alerts about new balance software releases
The registration process takes only a few
seconds. And you receive by email your personal login
information.
Watch the instruction
videos ![]()
- If you already own your personal User Name and Password please Log in.
-
If you do not remember your Password you can retrieve it.
In addition to METTLER TOLEDO customers, also METTLER TOLEDO distributors and METTLER TOLEDO internal staff can get access to the site and download valuable support information about Laboratory Balances. Simply register first.

