Document Actions
METTLER TOLEDO Balance Support Site
Extranet website for the support on METTLER TOLEDO laboratory balances
This site is designed for our registered customers. If you own one of the following METTLER TOLEDO laboratory balances you can request access:
- XP Analytical Balance & XP Precision Balance
- XS Analytical Balance & XS Precision Balance
- XA Analytical Balance & XA Precision Balance
- XP, AX, MX, & UMX Microbalance
- X Platform & X Ex Platform
- XP Mass Comparator
- MS, ML NewClassic Balances
- HS, HX, HR, HG, HB & MJ Halogen Moisture Analyzer
- Quantos and more.
Our offer is:
- Download of the newest firmware (software) version to ensure smooth operation
- Download of Supplier Declaration and the Firmware Release Chart to ensure the traceability of the weighing process
- Receive per email alerts about new balance software releases
The registration process takes only a few seconds. And you receive by email your personal login information.
Watch the instruction videos ![]()
- If you already own your personal User Name and Password please Log in.
-
If you do not remember your Password you can retrieve it.
In addition to METTLER TOLEDO customers, also METTLER TOLEDO distributors and METTLER TOLEDO internal staff can get access to the site and download valuable support information about Laboratory Balances. Simply register first.


